Customer Reviews

Randy at Torhorst Insurance was great to work with. Excellent, with a quick response to our questions. Once quotes were drafted Randy did a nice job of explaining the coverage insurance jargin into what made sense and appropriate for our needs. I would highly recommend Torhorst for your insurance needs.

Chad is extremely helpful and pleasant to work with! We have our business and personal insurance with him and have had nothing but good experiences!

Chad Wachtl is our agent at Torhorst Insurance. He is very helpful and accommodating and we have enjoyed working with him. He has also worked hard to get us great rates!!!

Chad is wonderful to work with! So helpful and full of great information. Highly recommend!

A five star experience from the whole crew at Torhorst. They are truly the complete package. Friendly, local, honest, professional, knowledgeable. Keep up the great work guys!

I have interacted with this office for years and they are exceptional. They provide excellent customer service every time. They take the time to get to know you and understand your needs and assist you in making good decisions. This office wrote the book on customer service and always get back to you in a timely manner no matter the issue. You feel more like family then a client. Highly recommend them!

Awesome experience with Chad. Super easy and even saved us money! Grade A+! Even for my classic cars.

I had been communicating with Chad for many months while I was searching for a car. He was always very willing to update the quote when I found a new car. Right after receiving my loan for the car I rushed over to Torhorst Insurance to get insurance put on the car so that I could start driving it. I noticed they were closing in less than an hour, but I never felt rushed while we were talking. For someone like me who knows absolutely nothing about insurance, Chad was able to make the experience painless and even fun! I really appreciate the time he put in to make sure I had a policy that fit my needs.

Everyone at Torhorst Insurance have been extremely helpful with my insurance needs for many years. Randall McLaury and his associates have been a great help with policies for my home, auto, and business. Highly recommend.